Information for businesses in Canning
We recently caught up with one of the owners of WA Health Group in Canning Vale - Chris Carr for a short interview. Chris was a sponsorship winner of the City’s Business Mentoring Program for Curtin Ignition in 2018 and previously, the Curtin Growth Owner Program.
Tell us a little bit about yourself and what led you to starting WA Health Group?
I am a Perth local having grown up in Willetton and Salter Point, I went to Curtin University to study Physiotherapy and gained a graduate job working with an Orthopaedic Surgeon who started an allied health business. His passion for holistic care planted a seed early on in my career and after working in the UK for 2 years I came back to Perth inspired to start a clinic that didn't just offer Physio service but looked at health problems through the lens of the whole person. I was lucky enough to align with my good friend Lennon Corriea who has a natural entrepreneurial streak. Everyone told us starting a business with a friend was going to end in a disaster. However, 5 years on the business has gone from strength to strength and we are still great friends. He was even one of my Groomsmen for my wedding in December!
Can you talk us through some of the milestones of the journey thus far, where WA Health Group is currently and what the future plans are?
The biggest milestone was in April 2015 when we opened our clinic in Canning Vale. We moved from a small shared room in Hilton to taking on a big lease without an established business – a big gamble. Along the way our team has grown from Lennon and me to a team of 20. There is opportunity within the health care service - becoming modern, understanding what clients want and providing consistent value allows growth. It is great to lead a business that improves the health of a local community - I couldn't see myself doing anything else.Personal growth through education has been a catalyst for business growth for both Lennon and me. There have been small milestones each month but over 5 years they all add up to be something we both are incredibly proud of.
Can you shed some light on both your experience at Curtin Ignition, Growth Owner and some of the learnings from it?
There have been so many - I don't know where to start. The Growth Owner program taught me you don't have a business without your team. They are your biggest asset in business so look after them. This is something I will never forget.
Curtin Ignition was one of the most enjoyable learning weeks I have ever had. I learnt to ask your customers what they value - and look at ways to innovate to provide more value. Before Ignition I used to think I knew what customers valued by viewing it through my own experiences – but after, I realised I wasn't the ideal customer for my business.
Lastly – you’ve chosen to locate your practice in Canning Vale, Canning. What was the reason for locating the practice here?
Canning Vale is a very happening place and there is a real sense of community here. Canning Vale locals have supported our business because they care about their health. People are busy juggling their work and family commitments and benefit from the expertise of health practitioners at WA Health Group.
Applications for the Canning Business Mentoring Program have now closed. Follow us on social media to be notified when applications open again next year!
Instant Asset Write-Off
The Federal Government has announced further tax relief for small and medium businesses. Businesses are able to claim the cost of eligible new or second-hand assets up to the threshold of $30,000. For more details including eligibility criteria, click here.
Business Continuity Workbook
How prepared is your business in the event of an emergency? The Chamber of Commerce and Industry has produced a FREE Business Continuity and Disaster Recovery Workbook to assist businesses to begin planning for disruptive events such as natural disasters or even cyber-attacks. For more infomation, click here.
Biosecurity Imports Levy
As part of the 2017 Independent review of the capacity of Australia’s biosecurity system and its underpinning intergovernmental agreement, the Federal government is introducing a Biosecurity Imports Levy from 1 September 2019. The proposed levy would be imposed on all containerised and non-containerised cargo imported to Australia by sea, with the exception of military equipment. For more details on the levy, click here.
Canning Safety Focus
CCTV can enhance the physical security of your business and assist in the identification of people involved in criminal activity or anti-social behaviour – It can also be an effective deterrent. CCTV should be used in conjunction with other safety measures to ensure effectiveness. If you are thinking of installing a CCTV system, then it’s a good idea to consider the following points:
- Cameras should be installed by a licensed installer.
- Place cameras so that they monitor the entrance, cashier’s area, high cost merchandise and any other areas with poor natural surveillance.
- Install television screens as part of the system to enable staff to view and monitor activities captured by the cameras.
- Train staff in the correct use of the system, monitoring and recording CCTV data. Staff should check that the system is turned on and recording at the start of each business day.
- Install CCTV equipment away from the counter area to avoid tampering.
- CCTV footage should be retained for a minimum of 31 days.
- Test the system regularly for function and quality.
- Place signage indicating that CCTV is in operation.
- Register your CCTV system via the WA Police Force CCTV Register located at: http://wa.gov.au/cctvregister
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