Coronavirus (COVID-19) City information

The after-hours chute at Riverton will be open 24 hours for the return of items from all libraries.

You can extend your loan by contacting Canning Libraries on 1300 422 664.

Yes. A click and collect service is now in operation at all libraries.  Items can be reserved here

For more information please click here

Community members can join the library from home for instant access to a huge range of eBooks, eAudiobooks, eMagazines, film and documentaries.

For more information on how to join, click here and navigate to ‘Become a member’.

Library members can instantly access a wide range of digital items and online learning resources from home, including eBooks, eAudiobooks, eMagazines, IELTS language resources, film and documentaries. To access these digital items, click here

From Monday 29 June, all visitor restrictions to our libraries will cease, and normal library programming will start to be reintroduced, including onsite Storytime and Rhymetime etc.  

Yes, they are. Little Street Libraries will return to normal with "take a book, leave a book."

For more information please call 9231 0944 or click here

Area	Capacity	Restrictions	Session details	Entry/exit points
Gyms at Cannington and Riverton Leisureplexes	Allow a minimum of 2sqm of space per person	Bring a towel to all sessions Clean all equipment after use.	Use workout equipment at leisure.	Cannington Leisureplex: Enter and exit the facility via the main entrance on Wharf Street, Cannington. Riverton Leisureplex: Enter and exit via the main entrance on High Road, Riverton.
Group Fitness classes at Riverton and Cannington Leisureplexes	Group fitness bookings can now be made 12 hours in advance A number Group Cycle classes have been added to the timetable with a maximum capacity of 12 at this stage.	Members can book their classes online. Casuals cannot pre-book but can register at reception	30 and 45 minute sessions depending on session type.	Cannington Leisureplex: Enter and exit the facility via the main entrance on Wharf Street, Cannington. Riverton Leisureplex: Enter and exit via the main entrance on High Road, Riverton.
Wellness Suite (including Program Pool spa, sauna and aquatics change rooms) at Riverton Leisureplex and Cannington Leisureplex	Apply 2 square metre per person rule.			Cannington Leisureplex: Enter and exit the facility via the main entrance on Wharf Street, Cannington. Riverton Leisureplex: Enter and exit via the main entrance on High Road, Riverton.
25m lap pool and Leisure Pool at Cannington Leisureplex	Accommodate up to 100 people in all pools per centre as long as physical distancing requirements are met.	Lap pool Limited spectators. $2 per spectator. Leisure Pool - walking lanes available in leisure pool.		Cannington Leisureplex: Enter the facility via the main entrance on Wharf Street, Cannington and exit via the Swim School.
50m lap pool at Riverton Leisureplex	Accommodate up to 100 people in all pools per centre as long as physical distancing requirements are met.	Limited spectators. $2 per spectator.		Riverton Leisureplex: Enter via the main entrance on High Road, Riverton and exit via the Swim School.
Function and meeting rooms at Riverton and Cannington Leisureplexes	Apply 2 square metre per person rule.	Please contact our Bookings team for more details.		Cannington Leisureplex: Enter and exit the facility via the main entrance on Wharf Street, Cannington. Riverton Leisureplex: Enter and exit via the main entrance on High Road, Riverton.
Sports Courts at Cannington Leisureplex	Apply 2 square metre per person rule.	Bookings only - no spectators Bookings on the hour	Monday to Friday: 8am to 7pm Saturday and Sunday: 8am to 12pm	Cannington Leisureplex: Enter and exit the facility via the main entrance on Wharf Street, Cannington.
Play Centre at Cannington	Apply 2 square metre per person rule.	Exclusive hire only Exclusive Hire Birthday Parties at Cannington. One session per day can be booked between 10-12pm.	Monday to Sunday	One entry/exit door
Creches at Riverton and Cannington Leisureplexes	Apply 2 square metre per person rule.		Riverton: 8.45am – 12 noon Monday to Friday Cannington: Tuesday to Friday 9.15am to 11.15am
Café at Cannington Riverton Leisureplex	Dine in options will be available for up to a maximum of 20 patrons.	Apply 2 square metre per person rule.	Riverton restricted hours: 6am – 12pm Monday to Friday Cannington restricted hours: 9am – 2pm Monday to Sunday	Cannington Leisureplex: Enter and exit the facility via the main entrance on Wharf Street, Cannington. Riverton Leisureplex: Enter and exit via the main entrance on High Road, Riverton.

Please note: All memberships will be reactivated as of 1 July 2020 unless you notify us.

If you would like to reactivate your membership before 1 July, we can be contacted in the following ways:

1. email us
2. phone us on 1300 422 664
3. visit the Leisureplex and speak to one of our friendly staff
4. follow this link and you activate your membership from our online portal

We’ve listened to your feedback and have opened our centres half an hour earlier on weekdays. As of Monday 8 June, our centres will be open:

• Monday to Friday: 5.30am to 8.30pm
• Saturday and Sunday: 8am to 12pm

For specific timings for group fitness sessions, please refer to the booking system at https://onebooking.canning.wa.gov.au
 

We are using QR codes to monitor numbers within each section of the Leisureplex and will limit entry if these numbers approach capacity at any time. We thank you in advance for your patience as we all get used to the new changes.

We have developed COVID Safety Plans and the key steps ensure we provide a safe place of work for employees and a safe place for our valued customers to visit. We request that all customers please support these measures for the safety of staff and others.

The Leisureplexes have a COVID-19 Safety Plan that requires all visitors to scan in and out. Simply visit the posters located at the entrances and exits and use your device to scan the QR code.  It is quick and contactless.  
 

The following areas will not be opening at Riverton Leisureplex:

• leisure pool – due to maintenance. It will reopen in term three.
• steam room due to regrouting works
• swimming lessons
• waterslide
• F.I.I.T Factory

When the Leisureplexes closed, we added three months to the expiry date of all multi-passes so your passes will still be valid. If you have any trouble gaining access with your pass, please see our customer service team for assistance.
 

Yes! Your membership or multi-pass can be used as long as they have been activated (please see above). If you do not have a membership or multi-pass or choose not to activate them at this time, normal entry fees apply.
 

Bookings are no longer required for pool or general gym access. Given that the number of patrons has increased from 20 to 100, we no longer require a booking system for pool or general gym access and do not expect to exceed limits with the physical distancing requirements in place. Group fitness classes will need to be booked online (please see below).
 

Yes, we would love you to book group fitness classes via our new online portal. This portal is for members only. Booking classes up front is the perfect way to secure your place. You can access the portal here: https://onebooking.canning.wa.gov.au

Clubs with an ongoing booking will be communicated with directly.

Squad sessions have resumed. Squad sessions are limited to 10 children per lane.

Children wanting to swim in the Monday morning session (before enrolments open) will be more than welcome to attend. We will record their attendance manually and someone from our Swim School team will call you to arrange payment.

Please be aware that we have strict lane capacities, as soon as we hit our maximum numbers for each squad, children will not be allowed to “overbook” a session. In the event of a session being full, parents are encouraged to enrol their children into another session at another time or they can swim in the public lanes if space permits.

All sports have resumed. If you are a group who had a booking with us prior to March 2020, we invite you to contact us by return email or call 1300 422 664 to re-instate your booking.

Yes change rooms, showers and toilets have reopened. Please remember to apply physical distancing.
 

There will be no bottle feeding and no nappy changing. Please book as per usual. Visit canning.wa.gov.au/leisureplexes
 

The Leisureplexes will be conducting regular cleaning and disinfection of high contact surfaces throughout the day and between each session. There will be a minimum of three detailed cleans of the toilet facilities every day.

• Hand sanitiser stations are positioned throughout the centres. Employees will have additional sanitiser plus cleaning products and equipment;
• Perspex screens have been installed at customer service stations;
• New cleaning equipment and chemicals have been introduced;
• There will be frequent cleaning conducted throughout high traffic zones and in touch point areas.
• Customer transactions will be cashless only.

The Leisureplexes have also developed COVID Safety Plans. The key steps outlined in these plans ensure that the centres provide a safe place for customers and employees. All physical distancing requirements and safety precautions as outlined by the State Government are in full effect and staff have received COVID-19 specific training. We request that all customers support these measures for the safety of staff and others.
 

The free Get Active Canning app is still available online via your app store. The app includes a number of challenges to encourage physical activity and is available on iPhone and Android.

Customers are encouraged to email leisureplex@canning.wa.gov.au if you have any further questions or concerns.

Please refer to our website and follow our Facebook page for regular updates.
 

Yes you can. Our parks and public open spaces remain open, however we want to ensure that both our teams and members of the public remain safe.  

You can help us by:

• adhering to the limit of no more than 100 people in a gathering

• maintaining physical distancing at all times (1.5m)

• keeping at least two bus lengths from operating machinery

• ensuring dogs are placed on leads whenever machines are in operation.

For the safety of other park users please follow any sign posted park rules. Please give space to our operational teams, they are doing their best to keep the spaces well maintained for all to enjoy.

Staying active is so important for your physical and mental health. To assist our community in keeping active, lights will be on from 5.30pm – 9pm daily at a number of parks and reserves (as listed above). We ask that if you are out and about, please do not gather in groups of more than 20 people and observe physical distancing.

Our Leisureplexes are offering FREE online ways to keep fit and healthy during this time:

FREE Get Active Canning app
Anyone can download our free Get Active Canning app. The app includes a number of challenges to encourage physical activity and is available on iPhone and Android.

Get Active Canning Facebook Group – Members only
This private group page has been created by the Health and Wellness team for our Leisureplex members. This positive space will keep everyone up to date with tips, workouts, recipes and more to help them stay physically and mentally active.

LES MILLS OnDemand
To provide even more at home options for our Leisureplex members, we have collaborated with Les Mills to give you unlimited access to their workouts through LES MILLS on Demand and you will be provided with the first 60 days FREE!

Prior to using any hired facility, please let the Bookings team know your planned use of the facility – start date, number of people in attendance and usual days and times of hire. No hall or community centre is to be accessed without first informing us that you intend to recommence your booking.

To let us know of your plans, please send us an email.

It is your responsibility as the hirer to clean after your hire. Special attention is required in areas of frequent contact – door handles, security key pads, tables and chairs and surfaces in the kitchen areas.

The City will provide a “Cleaning Checklist for Hirers” for your reference. Please make yourself familiar with this and be sure to bring the cleaning products necessary to leave the venue clean and hygienic for the next hirer.

In addition to the OneBooking Conditions of hire it is your responsibility to ensure the following:

• Good hygiene measures are in place to protect the health and safety of all attendees
• Social distancing is adhered to at all times
• You gather contact details of people attending your activity and are able to produce this information for contact tracing purpose upon request.
• The venue is cleaned after every use as outlined in the “Cleaning Checklist for Hirers” that will be provided on confirmation of your booking

Refer to the COVID Safety Guidelines for information on the expectations for COVID Safety Plans. The City will prepare COVID Safety Plans for each facility for hire and can assist user groups in developing their own COVID Safety Plan if they would like to build one specific to their event, however, this is not essential.
 

We have a list of all facilities for hire and the current capacity of each based on the current minimum requirement of 2m² per person. Some halls have a reduced capacity because of this space requirement. Please contact the Bookings team to be clear on the maximum number of people who you can host and adhere to the minimum guidelines.

Yes you can! Please be sure to maintain physical distancing at all times. Public toilets will remain open at all facilities, and will auto lock at 8.30pm and re-open at 5.30am.
 

Our customer service counter is open from Monday 25 May. If you do not wish to come in, you can conduct a number of key activities via the City of Canning website. These include:

• Paying your rates, infringements, pet registration, booking and debtors invoices
• Reporting an issue such as a missed bin, illegal parking, graffiti or a fallen tree branch
• Requesting road or footpath maintenance
• Lodging or tracking progress of an online Building & Planning Application
• Viewing impounded animals

We also accept a number of payments online.

If you need to make a payment over the phone or have difficulty making a payment, please contact us on 1300 422 664 to determine your options.

The City has received a number of reports about individuals or businesses not complying with mass gathering, social distancing or self-isolation guidelines. We appreciate you being proactive, however please contact WA Police on 131 444, as they are delegated under the emergency management legislation to enforce these guidelines.

The City echoes messaging from the Federal and WA Governments and urges everyone to adhere to all COVID-19 requirements to stop the spread.  To assist in this messaging we have increased communications across the City’s channels, as well as using variable message boards at key sites.

The first day of April usually marks the transition date from the ‘Prohibited’ burning period to the ‘Restricted’ burning period, meaning those on properties greater than 2000sqm can apply for a permit to burn garden refuse.

Please be mindful that COVID-19 impacts the respiratory system and we do not want to aggravate those who are currently of ill health, asthmatic or otherwise vulnerable. As a result, no permits to burn will be issued until further notice.

For more information please click here or contact the City Rangers on 1300 422 664. The City thanks you for your understanding and cooperation on this matter given the current circumstances.

The City’s Animal Management Facility (AMF) continues to operate its normal opening times, although only one customer can access the AMF office at a time due to COVID distancing requirements.

You can locate the Facility at 289 Bannister Road, Canning Vale or call us on 1300 422 664. Our hours are Monday to Friday: 4.30pm to 5.30pm, and weekends and public holidays: 4pm to 5pm. We are closed Good Friday and Christmas Day.

No. The South Perth Cat Management facility is closed to the general public. If you believe that your cat is impounded please contact the City of Canning Rangers on 1300 422 664 so we can make alternative arrangements to get your cat home.

Yes. Waste services are continuing to operate as normal. Your general waste and recycling bin collection dates will not change, neither will your bulk waste and bulk garden organics verge collection dates. Your dates and other general information about our waste services can be found on our waste and recycling page.

The absolute priority of Canning Lodge is to meet the health and safety needs of residents and staff.
Staff continue to closely monitor the Department of Health website for aged care-specific updates. They also monitor the Western Australia Department of Health website for regular updates on State cases and local resources.

In late March Canning Lodge shut its doors to all visitors with family members only allowed to visit in exceptional circumstances. However, from Thursday 23 April, Canning Lodge will reopen with restrictions in place.

Restrictions include a maximum of two visitors per person, per day, and those visitors must be over 18 years of age. Sign in is required on arrival. All visitors must agree to strict hand hygiene and from 1 May 2020 anyone entering a residential care facility must have a current flu vaccination.

Our restricted visiting hours are 10am – 12pm and 2.30pm – 4.30pm.

Lodge staff will continue to provide opportunities for social and lifestyle activities for all residents during this difficult time.

We need our staff to feel safe at work and help us to prevent our residents from being exposed to coronavirus.

We are confident that all family and friends of our residents share our desire to protect our vulnerable residents as best we can in this uncertain time.

In line with Government guidelines we have restricted entry of visitors to Canning Lodge to minimise the risk to our residents and staff.

Restrictions include a maximum of two visitors per person, per day, and those visitors must be over 18 years of age. Sign in is required on arrival. All visitors must agree to strict hand hygiene and from 1 May 2020 anyone entering a residential care facility must have a current flu vaccination.

Our restricted visiting hours are 10am – 12pm and 2.30pm – 4.30pm.

For residents in our Canning Lodge residential aged care facility it is vitally important that social connections are maintained while COVID-19 physical distancing measures are in place. The City of Canning recently purchased six iPads to allow our Canning Lodge residents to continue to interact with their families and friends.

The first Skype and Facetime sessions between residents and their families were held on Friday 27 March. These iPads ensure they can keep those vital human connections alive.

For some residents, they have needed a little help getting started, but welcomed the opportunity to stay in contact with their families during these difficult times.

If an employee or resident is suspected as contracting a respiratory illness:

• Residents will be supported in maintaining isolation and social distancing within their environments, their medical practitioner will be advised for medical support, and their comfort and care needs will be attended to as with any other respiratory illness. The residents will be tested for a range of respiratory viruses including COVID-19 as a precaution and we will be in contact with their primary contacts throughout this process.
• As with our residents, our employees’ health and welfare is a priority. Any staff member who meets the Department of Health travel criteria or has had contact with others who are unwell and it is suspected they may have contracted a respiratory illness, will be asked to self-isolate and seek appropriate testing.

Our young people will not be able to utilise the Youth Centres until further notice.

We will be developing alternative program delivery models and embrace digital technology to remain connected with our young people and provide them with innovative, new ways of remaining engaged and active during this period of reduced physical contact.

If any members of the community – particularly any young people in Canning – need to reach out to the Canning Youth Team please call 1300 422 664.
 

Ordinary Council Meetings and Agenda Briefings are now held in person. While members of the public can attend the meeting, numbers will be limited due to physical distancing requirements.

Members of the public wanting to attend must register before the meeting by emailing customer@canning.wa.gov.au. Public questions can also be submitted in advance by email to customer@canning.wa.gov.au or hand delivered in the mailbox outside the City’s Administration & Civic Centre.

Public questions will be read out at the meeting and where possible answered. The usual guidelines apply including no more than three questions per person.

Approved deputations will also be given up to five minutes and read out at the meeting. A recording of the meeting will be available online a few days after the meeting is held.

Limits have been removed for all gatherings however please note that the 2sqm per person capacity rule remains in place. 

We have made the decision to reopen for bookings of all casually hired halls and community centres from Monday 18 May, subject to the following conditions:

• The space must be big enough to allow at least 2 square metres for each person attending your gathering.
• Your group must develop a COVID Safety Plan before any booking can be undertaken at the facility and this plan must be made available upon request.

Please note, this extends to indoor spaces which are booked for use, not leased facilities.
For additional advice contact State and Federal Department of Health:

• Latest information: healthywa.wa.gov.au/coronavirus or the Coronavirus Health Information Line: 1800 020 080
• Department of Health: health.gov.au or download the official Coronavirus Australia app or join the Federal Coronavirus WhatsApp channel on iOS or Android
• Translation or interpreting services: 131 450