Visit our YouTube page to view previous updates from the Mayor.
The best sources of current information on the Coronavirus pandemic are:
 
  • The Western Australian Department of Health Coronavirus (COVID-19) page
  • Coronavirus health information line 1800 020 080.

The City of Canning Council has endorsed a COVID-19 relief package amounting to more than $16 million to support the Canning community now, and on the road to recovery. This includes a commitment to a zero increase in rate revenue collected by the City in the next financial year. 

To learn more about the COVID-19 relief package, click here
 

 

 


While the front counter of the Administration Building is closed, you can still submit customer requests via email at customer@canning.wa.gov.au, or calling 1300 422 664

Payments can also be made by:
 
  • Phone: 1300 422 664 over the phone or online.
  • Online: Visit our online payments page for more Information.

Follow the City’s Facebook page for the most up-to-date information regarding Canning’s response to Coronavirus.

View the current status for:

 

Facilities

Services

Council Meetings ​and events

General FAQs

What is the City doing to prevent spread of coronavirus (COVID-19)?

We are closely following the advice of State and Federal Governments to ensure we are part of a coordinated approach to deal with COVID-19.

On Monday 23 March we closed a number of our public facing services, including all libraries, both leisureplexes, youth centres and the Canning River Eco Education Centre (CREEC).

On Thursday 26 March we closed the customer service counter of our Administration Building. On 30 March we closed a number of outdoor facilities including Whaleback Golf Course, playgrounds, BMX tracks, the Skate Park and outdoor gyms.

Based on the State Government’s recently announced COVID-19 Roadmap, the City is taking a staged approach to the reopening of its facilities and services.

From 18 May:
  • Cannington Library is open
  • Bookings for indoor and outdoor community facilities are open.  
From 25 May: 
  • the customer service counter at the Administration Building is open (no cash accepted)
  • all public BBQs are available to be used  
  • group bookings can be made at Canning River Eco Education Centre.
Further openings will be communicated in due course.

Our contact centre is still operating and there are a number of ways people can connect with the City digitally if you have a question or need assistance. You can call us on 1300 422 664, email customer@canning.wa.gov.au or message us on social media @cityofcanning.

How is City supporting residents’ mental health during this difficult time?

We understand this is a difficult and uncertain time for everybody. We’re recognise the social impact COVID-19 may be having on our Canning community in terms of restricted movement, social isolation, grief, loss, anger and increased anxiety. We are examining strategies for how we can be of service to our local community during these extraordinary times.
 
Staying active is very important to mental health so to assist our community in keeping active we are extending the time lights are on in our parks and reserves (that have lighting). We ask that people getting out and about are mindful of physical distancing.

Lights will be on 6pm to 9pm daily at:
  • Woodford Reserve
  • Hossack Park
  • Wyong Reserve
  • Willetton Reserve
  • Burrendah Park, both north and south
  • Centenary Park
  • Clifton Park
  • Riverton Reserve
  • Prendwick Park
  • Canning Vale Oval
  • Queens Park Oval
  • Coker Park
  • Shelley Oval
  • Thomas Moore Reserve
  • Ferndale Oval

What community outreach is being done?

The City has launched a community-focused initiative called Connect in Canning that links residents impacted by COVID-19 with support and services to get them through this difficult time, connect neighbours and keep community spirit high.

Canning residents can sign up to be a Community Connector to help others most in need. The City will provide Community Connectors with resources, information and practical support.

Residents can also reach out for assistance. Please email connect@canning.wa.gov.au
To learn more about how we're supporting our community through this crisis, visit www.connectincanning.com.au

Will the City offer financial relief or support to families and local businesses?

The City of Canning Council has endorsed a COVID-19 relief package amounting to more than $16 million to support the Canning community now, and on the road to recovery.

Key highlights of the package include:
  • financial hardship policy for ratepayers suffering hardship to be able to pause payments and set up alternate payment arrangements
  • no increase in rate revenue collected by the City
  • delay of the first quarterly rates instalment due date to November 2020
  • no increase in the waste service fee, transfer station fees, or the security charge
  • deferral of any new underground power charges for 12 months
  • waiving of inspection fees for food businesses
  • rental abatements for those renting City owned premises
  • funding for the Connect in Canning project to help connect vulnerable people to support
  • capital projects brought forward that stimulate the local economy, create jobs and keep people in work
  • the City is committed to paying small and medium business suppliers within 14 days
  • other initiatives to stimulate local business and assist in the recovery process developed in consultation with local businesses and the community.
Council has also endorsed new Resilience Grants available to local not-for-profit organisations, unincorporated groups, and small businesses to help them deal with the impact of COVID-19 or shift activities onto online platforms.

For more details on the COVID-19 relief package, click here

Will the City freeze rates and charges?

The City will not increase rate revenue from our community in the next financial year. We will collect the same amount of rates overall next year as we collected in the 2019-20 financial year.

What kind of lease and rent relief is being considered for Council owned property?

At the April 30 Special Council Meeting Council endorsed rental abatements for those renting City owned premises. For more details on the COVID-19 relief package, click here

Will the City aim to pay creditors earlier?

Yes, all small businesses will be paid within 14 days.

What is happening in the planning and development space?

On 11 April the State Government issued an exemption notice for local planning approvals to support the COVID-19 response. These exemptions give greater flexibility, speed and co-ordination across the planning and development system.

The Notice provides a blanket two-year extension to be granted for all current development approvals to assist job-creating projects. It removes the requirement for planning approval across a number of essential local community services and ensures restaurants and cafes can easily change their businesses to takeaway only.

These exemptions are in place for temporary situations only, so brick-and-mortar applications are not included and the usual approvals will need to be sought in most instances within 90 days of the lifting of the State of Emergency.

The exemptions apply to individual proponents and local government across Western Australia. For more information visit www.dplh.wa.gov.au/notice-of-exemptions
 

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