Bin collection days and reporting missed bins.

Check your bin collection days

  • We pick up rubbish and recycling from your property on scheduled collection days.
  • To see your next bin collection days, start typing your street address below and wait for it to appear in the drop-down field.
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Next rubbish collection

More on rubbish bins

Next recycle collection

More on recycling bins

Junk waste collection

Junk waste criteria

Green waste collection

Green waste criteria

Why was my bin missed?

There are a number of reasons why your bin may have been missed, including:
  • bins not out before 6am on the day of service
  • it is after 2pm (bins are collected up to 2pm each day).
  • bin is heavy (greater than 70kg)
  • items are protruding from the top of the bin
  • foreign matter in bins, or
  • obstructions.

When and how to put your bins out

  • Please place your bins out on the verge by 6am on the day of your collection.
  • The bin should be one metre from the kerb with the wheels nearest your house and if is also your recycling day please make sure they are at least half a metre apart so the collection trucks can lift and empty them easily.
  • Ensure you have followed the General Waste and Recycle bin guidelines for information on what can, and cannot, go into the bin.  Foreign items in bins may result in missed collections. 
  • Please keep footpaths clear and ensure bins are clear of obstructions. For example bins should not be under tree canopy and need to be away from parked vehicles, walls or lamp posts.
  • Each bin must not weigh over 70 kilograms. .
  • Do not over fill bins or place foreign items in them.  Lids need to be able to be closed.
  • Once your bin is emptied please return bins to your property as soon as possible.

Public holidays

  • Bins are collected Monday to Friday, five days a week excluding:
    • Christmas Day
    • New Year's Day
    • Good Friday
  • On these public holidays, bins will not be collected, but instead collected on the following day.
  • Check our Waste and Recycling information closer to these days to find out when your bin will be collected.

Report a missed bin collection

  • If your bin was missed and you have resolved any issues noted above under Why was my bin missed? then you can report a missed bin collection below.
  • Your bin/s will be collected by close of business, next business day, and you will be provided a reference number for your request.
make a report
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