This toolkit page is to provide you with simple links and resources to help run your club or group efficiently.

Reporting an issue

The City has developed a self-service Issue & Request online form for you to report any issues across the City at any time. This is the quickest and best way to let us know if something is wrong with the turf, locks on change rooms doors, lights are out etc. By using the Issue & Request online form, it ensures there is no break in communication and you have logged the request right then and there:

Requesting a modification to a building or grounds (minor)

Any modifications made to City property are subject to an approval process, which will require supporting documentation from the club submitting the request. Unfortunately not all requests by clubs are approved, as they may be deemed unnecessary, compromising the security of the building, not in keeping with the visual amenity of the area or compromising the experience of other user groups at the site.

Where in principle support is given for a modification of City property, clubs may be asked to provide written proof of support from other user groups for the modification. Clubs may also be required to make a part or full financial contribution towards the modification, as well as assume responsibility for any life cycle maintenance before formal approval is given.


Seasonal ground and pre-season bookings are required to be made through our Bookings Team. Each season the Bookings Team will contact clubs already allocated at the grounds to request their upcoming season. New clubs are encouraged to contact the City’s Community development Team to establish a relationship and need for the area. Bookings can be contacted via email or 1300 422 664.

Seasonal Changeover
Clubs will be contacted towards the end of their respective seasons to provide information on their last possible dates of use, with follow up communication as they progress through finals. The City collects this information as it allows us to plan any turf renovations and removal/installation of infrastructure for the upcoming season.
Although clubs will often want goals and other sporting infrastructure installed as early as possible for pre-season games and training, the work to carry this out requires specialised equipment and personnel being sourced. As a result, the changeover period needs to be kept within a small window to ensure the financial sustainability of operations and appropriate allocation of staff resources.

Resources and templates

Resources and templates are heavily available for your club to access, please just ask. There are multiple resources and templates available through search engines, however this can be daunting figuring out exactly what your club or group may need. The first place to start is with your state and/or national sporting organisation. Most sporting bodies already have templates for the basic running of your club including volunteer position descriptions, social media policy, balance sheet template, coaching resources etc. Reaching out to your SSA or to your affiliated Association can help you get in the right direction. 

Sport Australia has developed a digital platform for clubs to access strategic and operational support - Game Plan. This platform also allows clubs to access and track their growth and strategic priorities.

DLGSC have created the Every Club Hub giving every club in Western Australia access to resources, guides, training opportunities and information on how they can improve their club and support their volunteers and members.

The City has become a partner of Sports Community to provide FREE webinar seats to our local volunteers. For more infomation on how to register for a webinar, please contact our team:
Our Community Development Team are always here to help, so if there is something you need or can’t find, reach out and we are happy to assist:

Useful Links

extraMile by Integranet