Deviation from approved plans

Reporting properties where there is a possible deviation from approved plans.

Have you sighted the plans?

If you have sighted the plans of the structure and / or were consulted during the approval process then please confirm if it was:

• the front setback that was non-compliant (please select this request at the bottom of this page)
• another deviation from the plans (please select other deviation request).

Plans not sighted

Complaints can include:

• a change of land use at the property (e.g. a warehouse that converts to a shop)
• storage of excess amounts of material at commercial or residential properties (e.g. storage or salvage yards)
• a business operating without any approval (e.g. a fitness centre being run from a residential property)
• clearing of native vegetation

Report

• To report deviations from approved plans, please select the appropriate report option below.
• A City officer will action the request within five working days. This includes contacting you to clarify the nature of the complaint, checking on any possible safety risks for City staff and explaining the complaint process.
• Contact details are required when lodging this type of issue to ensure a proper investigation can be completed. It also provides the City with the ability to clarify information to ensure officers have a safe working environment. Personal information is not disclosed to any person without consent.
• If you are unable to find the correct address when submitting the request, please contact us.