Provide feedback

We value your feedback and welcome your suggestions, comments, compliments and complaints.

Your feedback provides us with valuable information and helps us to review and improve our processes, procedures and allows for continuous customer service improvement.

We also want to be proactive about obtaining your feedback. From time to time, we may contact you to seek your feedback on your interactions with the City of Canning.

Provide a suggestion

If you have a suggestion for improvement, please complete the suggestion form.

Your suggestion will be assigned for consideration to management in the relevant area.

Provide a compliment

If you would like provide a compliment about a person and/or process, please complete the compliment form.

Your compliment will be assigned to management in the relevant area.

Make a complaint

This option is for making a formal complaint about City operations and services, staff, Elected Members and the CEO.

To make a general complaint about a matter (e.g. food complaint), please use the search bar or select a topic on our Issues and Requests page. 

If you require a service (e.g. removal of a fallen branch), please select a topic from the Issues and Requests page that best matches your request.

To lodge and learn more about complaints, please visit the Complaints page.