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Request new bin service

A couple and their child standing next to their bin

Here’s what you need to know to request bins for your new property.

Important information

  • Requests for new bins are for newly built properties only.
  • If you'd like to a new bin to replace a damaged bin, please submit a request via the repair or replace bins page.
  • If you are currently paying for a bin service but have no bin(s), please raise a request to replace your missing bin.
  • Requests for new bins can only be made by the property owner or authorised agent.
  • For businesses, the request must come from the property owner and not the business owner if the two are different.

Request a new bin

Moving in date

  • New bins will not be delivered prior to the property being occupied. This is for security reasons and to ensure that bins are not used for building materials.
  • When you know your moving in date and it is within two weeks, please proceed with making a request below.

Request

  • To request new bins, please click the Request button below.
  • Bins will be delivered after the date you have provided and placed as close to the property as possible.
  • If you are unable to find the correct address when submitting the request, please contact us.

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