On-demand oversized item collection
For items that do not fit in the skip bin, each residential address can request one (1) free collection of one (1) oversized item each financial year.
The oversized item will be collected from your verge and it is the resident's responsibility to move the item there. Please note that the collection crew cannot and will not enter your home to retrieve the item.
Additional oversized items can be collected for an extra fee.
Accepted items
Accepted oversized items are large furniture and household items such as:
- arm chairs / loveseats
- armoire
- basketball Hoop
- bed frame (disassembled)
- bookshelf
- cabinet
- canoe / kayak (<2.5m)
- china cabinet
- credenzas / buffet
- cupboard
- desks
- dining setting (table and chairs)
- dressing / vanity tables
- entertainment Units
- lounge suite (matching <3 pieces)
- outdoor furniture
- sofa bed
- furniture too large for skip bin.
Items must be able to be lifted by 2 people.
If items can be broken down to fit into a skip the item is non compliant, skip service should be utilised.
The oversized item collection does not accept items over 50kg or over 2.5m in any direction.
Non-accepted items include:
- asbestos or asbestos products
- building materials
- car bodies / parts
- electrical items / e-waste
- glass panels / windows
- greenwaste / trees
- hazardous materials
- liquids / paints
- mattresses (please book a mattress collection)
- piano
- pool table
- supersix or fibre cement sheets
- tyres
- vehicles
- white goods (please book a white goods collection).
Request
To request an on-demand oversized item collection, please book online.
Cancel booking
You can cancel your collection booking by following these steps:
- Visit Veolia's booking portal.
- Type the booked address into the address bar and select submit.
- Click on the red 'CANCEL' button to the right of the booking details displayed.
Alternatively, call Veolia Environmental Services on 1800 841 066 to cancel your booking.
Oversized item collections cancelled within 48 hours of the booking date will forfeit the year's allocation.
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