Often shopping trolleys are taken from shopping precincts and dumped in public places.
Shopping trolleys taken outside of shopping precincts can be hazardous. Abandoned trolleys often obstruct the road or footpath and have the potential to cause damage to property. They may also end up in local waterways, which is harmful for the environment and often restricts water flow.
To reduce the impact on the local environment, please return all trolleys after use. If you see an abandoned trolley, please take the time to report it.
Report an abandoned shopping trolley
For most retailers it is easiest if you report a lost trolley through their website. You can also phone in a report by following the steps below.
Please call 1800 876 553 for the following retailers:
- 1st Choice Liquor
- Coles
- Kmart
- Officeworks
Please call 1800 641 497 for the following retailers:
- Big W
- Dan Murphy's
- IGA
- Target
- Woolworths
For Bunnings Warehouse trolleys, please call 1300 554 777.
For Aldi's Supermarket trolleys, please call 13 25 34.
Your responsibilities
If you use a shopping trolley, it is your responsibility to ensure the trolley remains in the shopping centre. Please return all trolleys to the designated trolley collection point.
It is an offence to leave a shopping trolley in a public place or on the verge.