If you would like to report an issue, please visit the Report an Issue page.
We value your feedback and welcome your suggestions, comments, compliments and complaints. Your feedback provides us with valuable information and helps us to review and improve our processes, procedures and allows for continuous customer service improvement. Please provide feedback via the form below and we will get back to you as soon as possible.
Do you have an enquiry?
To contact us, please follow the directions below.
Address: 1317 Albany Highway, Cannington, Western Australia, 6107
Postal: Locked Bag 80, Welshpool, Western Australia, 6986
Phone: 1300 422 664 (Overseas Callers +61 8 9231 0606)
Facsimile: + 61 8 9458 2353
Email: customer@canning.wa.gov.au
Office Hours: 8.15am to 5pm, Monday to Friday.
Media Enquiries: click here
If contact is to be made by mail, please include full postal details including postcode. If you have been asked to submit supporting documentation or images for any reason please submit it via the same email address above and refer to the relevant document number (eg. D15) or any other reference number.
The City’s Ranger and Community Safety Services can be contacted 24 hours a day, seven days a week on 1300 422 664. If officers are busy or your call is made after normal administration hours, please leave your details with the operator so that an officer can respond to your request. In case of an emergency situation, please contact police first.
For any media related queries, please contact the City’s Executive Manager Stakeholder Relations on 0437 900 532 or 9231 0832 or send an email suzanne.browne@canning.wa.gov.au
Submit any enquiries you may have using the form to your left and the City will register and acknowledge your request in 1-2 working days.
If you have been asked to submit supporting documentation or images for any reason please submit it via the same form to your left and refer to the relevant Document Number (e.g. D15/...) or any other reference number.